With Newt Cloud, your staff can work anywhere and stay connected to the Office
Downloads
NEWT Cloud for Android
NEWT Cloud for Mac
NEWT Cloud for Windows
NEWT Cloud for iOS
Desktop & Mobile Apps
NEWT Cloud Smartphone Applications
Available for iOS & Android Devices
With the NEWT Cloud app, employees can utilize office-grade functionality on their personal smartphones and easily send and receive calls, just as they would from their office phones.
Desktop Softphone Client
Available for Windows & Mac PCs
Employees can use the NEWT Cloud desktop client on their desktop or laptop devices to send and receive calls just like they would from their office phones.
Multi-App Sync
Allow conversations to flow seamlessly across multiple apps and devices. Users can start a conversation from their personal device, and pick up where they left off on their desktop computer.
Admin & User Management
Web Portal for Admin & User Management
Easily manage the NEWT Cloud system from anywhere via the easy-to-use Management Portal. With this feature, users can access the web portal and search for, access and configure information and settings related to their NEWT Cloud system, making it easy to manage their phone system on-the-go. This feature is particularly helpful for busy professionals who need to stay connected and manage their phone system remotely.
Contact Management
Contact Directory & Search
By utilizing the contact directory and search feature, you can ensure that all of your business contacts remain current and consolidated in a single location. This functionality also streamlines the process of locating a specific contact by enabling users to search for individuals by name or other pertinent details. This tool proves especially valuable for busy professionals tasked with efficiently managing a high volume of contacts.
Contact Syncing
By using the contact syncing feature users can manage and access their contacts across multiple devices. With this feature, contacts are automatically synced between devices, ensuring that users always have access to the latest information.
Contact Import
This feature makes it easy for users to import their contacts from address books or customer relationship management (CRM) systems. Contact import is useful to help centralize and manage all their contacts in one place.
Call Management Features
Team Messaging
The team messaging feature is a robust tool that enables team members to communicate and collaborate seamlessly via NEWT Cloud. By facilitating chat conversations, file sharing, screen capture, and more, team messaging is a versatile resource that enhances team productivity and efficiency.
Push Notifications
By enabling push notifications, users can stay connected and receive important updates on their device, without having to check continuously. This functionality delivers alerts and updates promptly, providing users with the convenience of accessing essential information right on their device and keeping them informed and up-to-date while on the move.
Audio Codec
NEWT Cloud utilizes premium codecs and automatically optimizes audio quality, ensuring that calls are clear and easy to understand. This feature is important for businesses that rely on remote communication, as it enables them to conduct high-quality conversations with clients and colleagues regardless of their location.
Call Transfers
Call transfer is a convenient feature that allows users to easily redirect their calls to the appropriate recipient. This feature is particularly helpful in business settings where calls need to be directed to the right department or individual. With call transfer, users can avoid having to manually call or message the intended recipient, saving them time and ensuring that the caller’s needs are addressed promptly.
Call Forwarding
Call forwarding is a useful feature that enables users to redirect their incoming calls to another number or voicemail. This feature is particularly helpful for individuals who are frequently on the move or unable to answer calls on their primary device. By using call forwarding, individuals can guarantee that they do not overlook significant calls since their calls can be redirected to an alternative number or voicemail, allowing them to retrieve them at a later time.
Call Hold
Call hold is a convenient feature that allows users to temporarily place a caller on hold while they transfer the call or look up information. With the mute button, users can easily put the caller on hold without ending the call, ensuring that the caller doesn’t have to wait on the line for an extended period. This feature is particularly helpful for busy professionals who need to multitask and manage multiple calls at once.
Contact Presence
The contact presence feature allows team members to be viewed in a directory along with their availability status, allowing others to quickly and easily identify who is available for communication. The availability status of team members can include information on whether they are online, on the phone, or available for call transfers. This information is continuously updated in real-time, providing an accurate and up-to-date picture of team availability. Improve communication and collaboration within teams, as well as enhancing customer interactions with the contact presence feature.
Enhanced CX Features
Improve customer experience with customizable greetings, intelligent call routing, hold music, and more. These advanced functionalities improve customer interactions and satisfaction, and are designed to provide a seamless, personalized, and efficient experience for customers when they communicate with businesses or organizations.
Call Recording
Easily record calls right to your device. The call recording feature can be helpful for businesses and individuals by allowing the user to keep track of important conversations for legal or compliance purposes. Users also have the ability to disable this feature if they prefer not to record their calls.
Call History
The call history feature allows users to view their call history right from the app. With this feature, users can easily access information about their past calls, including the date, time, and duration of each call. This feature can be particularly helpful for users who need to keep track of their calls for billing or reporting purposes, or for those who want to review their past conversations.
Conference Calling
The conference calling feature allows users to easily set up and initiate conference calls between internal and external parties. With this feature, users can connect with multiple people simultaneously, making it ideal for business meetings, interviews, and other collaborative activities. This feature can save time and increase productivity by enabling participants to communicate more efficiently and effectively.